Terms and Conditions
General terms and conditions of business
Last updated: 2025
Please read these Terms and Conditions ("Terms") carefully before using our website and services. These Terms govern your use of the website https://sofie-rosa.de (hereinafter referred to as the "Website") and the products and services offered by Sofie & Rosa (hereinafter referred to as "we," "us," or "our").
1. Acceptance of the terms and conditions
By accessing our website, using our services, or placing an order, you agree to these Terms in full. If you do not agree to any part of these Terms, you may not use our website.
2. Our services
Sofie & Rosa is an online boutique for women's fashion. We sell carefully selected clothing and accessories through our platform. We act exclusively as a retailer and not as a manufacturer. All product information is presented as accurately as possible.
3. Orders & Payments
All orders are subject to product availability and payment approval. We reserve the right to refuse or cancel any order, for example, in cases of suspected fraud, incorrect pricing, or technical errors.
Payments are made through secure payment providers displayed on the website. By placing an order, you confirm that you are obligated to pay the total cost (including taxes and shipping).
4. Shipping & Delivery
We offer free worldwide shipping with DHL . Delivery times may vary by country. We strive for prompt delivery, but we are not liable for delays beyond our control (e.g., customs, carriers).
5. Return & Refund
You have the right to cancel your order within 14 days of receipt. In the event of a defect or incorrect delivery, please contact us immediately. Please see our Returns Policy for further details. Refunds will be issued after receipt and inspection of the return.
6. Intellectual Property
All content on the website—including images, text, logos, designs, and graphics—is the property of Sofie & Rosa or is used under appropriate license. Use, reproduction, or distribution without prior written permission is prohibited.
7. Disclaimer
Our website and services are provided "as is." We make no guarantees regarding the availability, accuracy, or suitability of the content. To the extent permitted by law, we exclude liability for damages arising from the use of our website.
8. Data protection
The protection of your personal data is very important to us. Information on the collection and use of your data can be found in our privacy policy (please insert link if necessary).
9. Applicable law & place of jurisdiction
These Terms and Conditions are governed by German law. Disputes relating to these Terms and Conditions will be submitted to the competent court in Germany.
10. Changes to the Conditions
We reserve the right to change these Terms at any time. Changes will take effect upon posting on the Website. It is your responsibility to regularly review the current Terms.
If you have any questions or concerns about our terms and conditions, please write to us:
info@sofie-rosa.de
Thank you for shopping at Sofie & Rosa .
Your Sofie & Rosa Team 🌸